Privacy policy

Last Updated

August 13, 2026

Overview

OOLINN operates oolinn.com and provides the products, information, features, and services available through this website.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to operate the website and process purchases.

This Privacy Policy explains how OOLINN (“OOLINN,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit oolinn.com, make a purchase, create an account, contact us, or otherwise interact with the website.

By using the website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with the website.

We may collect or process the following categories of personal information:

  • your name;

  • email address;

  • phone number;

  • billing and shipping addresses;

  • order and transaction information;

  • products viewed, added to your cart, purchased, returned, or exchanged;

  • customer account information and preferences;

  • communications you send to us through email, contact forms, or customer support;

  • device and browser information;

  • IP address;

  • information about how you navigate and interact with the website; and

  • other information you voluntarily provide to us.

Payment information is processed through Shopify and supported payment providers. OOLINN does not directly store your complete payment-card information.

2. How We Collect Personal Information

We may collect personal information:

  • directly from you when you place an order, create an account, complete a form, or contact us;

  • automatically when you browse or interact with the website, including through cookies and similar technologies;

  • from Shopify and service providers that help operate our store; and

  • from other partners or third parties where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;

  • process payments;

  • arrange shipping and delivery;

  • manage returns, exchanges, repairs, and customer-service requests;

  • create and manage customer accounts;

  • respond to questions and inquiries;

  • communicate order and shipping updates;

  • maintain and improve the website;

  • understand how customers use the website;

  • prevent fraud, abuse, and security incidents;

  • comply with legal, tax, accounting, or regulatory obligations; and

  • provide marketing or promotional communications where permitted by law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

4. Cookies and Similar Technologies

Our website and the services that support it may use cookies, pixels, and similar technologies.

These technologies may be used to:

  • keep the website functioning properly;

  • remember preferences and shopping-cart information;

  • understand website traffic and performance;

  • protect the website against fraud or misuse; and

  • support analytics, advertising, or personalization where applicable.

Depending on your location and the privacy settings available on our website, you may be able to manage certain cookie or data-sharing preferences.

5. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate OOLINN and provide our services.

This may include disclosure to:

  • Shopify;

  • payment processors;

  • shipping and fulfillment providers;

  • technology and website service providers;

  • analytics providers;

  • marketing or advertising providers, where applicable;

  • professional advisers such as accountants, attorneys, or insurers;

  • government authorities or other parties where required by law; and

  • another business in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business.

We may also disclose information when you direct us to do so or provide your consent.

6. Shopify

Our online store is hosted by Shopify.

Shopify processes personal information when you visit our website, use Shopify-supported features, create or use a Shop account, or make a purchase.

Information you provide through our website may therefore be transmitted to and processed by Shopify and its service providers.

Shopify maintains its own privacy practices and privacy resources for consumers.

Certain Shopify services may use information about interactions with OOLINN and other merchants to provide features, personalization, analytics, security, or advertising-related services. Where required by applicable privacy law, appropriate privacy controls or opt-out mechanisms may be provided.

7. Shop and Customer Accounts

If you choose to use Shop, Shop Pay, or other Shopify account features, Shopify may process information associated with your account and purchases according to Shopify's own privacy practices.

OOLINN does not control your independent Shop account or all information Shopify maintains in connection with those services.

8. Marketing and Advertising

We may use personal information to communicate with you about OOLINN products, events, launches, or other updates when permitted by law.

We do not sell your personal information to third parties in exchange for money.

However, some analytics, advertising, or personalization activities may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws even when no money is exchanged.

Where such rights apply, you may have the ability to opt out through privacy controls provided on our website or by contacting us.

9. Your Privacy Choices

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These may include the right to:

  • request access to personal information we maintain about you;

  • request correction of inaccurate information;

  • request deletion of certain personal information;

  • request a copy or portability of certain information;

  • withdraw consent where processing is based on consent; and

  • opt out of certain uses or disclosures of personal information where applicable.

You may submit a privacy request by contacting us at oolinn.info@gmail.com or through the Contact page on our website.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

10. California Privacy Rights

California residents may have additional privacy rights where the California Consumer Privacy Act, as amended, or another applicable California privacy law applies.

These rights may include rights to know, access, correct, or delete certain personal information and, where applicable, to opt out of the sale or sharing of personal information.

Not every California privacy requirement applies to every business. The availability of particular rights depends on the applicable law and circumstances.

Where OOLINN is legally required to provide a particular privacy right or request method, we will honor that requirement.

11. Global Privacy Control and Privacy Preferences

Where required by applicable law and supported by our website configuration, privacy preference signals such as Global Privacy Control may be recognized.

Our website may also provide a Your Privacy Choices or similar privacy-preferences page through Shopify.

These tools may allow eligible visitors to manage certain data-sharing or targeted-advertising preferences.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on factors including:

  • whether you have an active customer relationship with us;

  • fulfillment of an order;

  • warranty, repair, return, or customer-service needs;

  • accounting and tax requirements;

  • fraud prevention;

  • dispute resolution; and

  • applicable legal obligations.

When information is no longer reasonably necessary, it may be deleted, anonymized, or retained where required by law.

13. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission, website, electronic storage system, or security method can be guaranteed to be completely secure.

If you believe information associated with your interaction with OOLINN has been compromised, please contact us.

14. International Data Processing

Shopify and other service providers supporting our website may process information in countries other than the country or state where you live.

As a result, your personal information may be transferred to, stored in, or processed in other jurisdictions.

Where required by applicable law, appropriate safeguards may be used for international transfers.

15. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

OOLINN is not responsible for the privacy, security, or content practices of third parties.

If you follow a link to another website or service, we encourage you to review that provider's privacy policy.

16. Children's Privacy

OOLINN's website and products are not directed to children.

We do not knowingly collect personal information directly from children in circumstances where parental consent would be required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, privacy practices, or legal obligations.

When we make changes, the updated policy will be posted on this page and the “Last Updated” date will be revised.

18. Contact

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

OOLINN
Email: oolinn.info@gmail.com

You may also contact us through the Contact page on our website.