Privacy policy

Last updated: January 4, 2026

oolinn operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. oolinn is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, phone number, and email address
  • Financial information such as payment method details and transaction confirmations (payment information is processed securely by third-party payment processors)
  • Account information such as your username, preferences, and settings
  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged
  • Communications including information you provide when contacting us for customer support
  • Device information such as IP address, browser type, and network connection
  • Usage information regarding how you interact with or navigate the Services

Sources of Personal Information

  • We may collect personal information from the following sources:
  • Directly from you when you visit, use, or communicate with us through the Services
  • Automatically through the Services, including through cookies and similar technologies
  • From service providers that support our business operations
  • From partners or other third parties, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve the Services, including processing payments, fulfilling orders, arranging shipping, facilitating returns or exchanges, managing accounts, and personalizing your shopping experience
  • Communicate with you, including responding to inquiries, providing customer support, and sending order-related updates
  • Marketing and advertising, such as sending promotional communications and displaying advertisements, where permitted by law
  • Security and fraud prevention, including protecting the Services and investigating suspicious activity

  • Legal compliance, including complying with applicable laws and responding to lawful requests

How We Disclose Personal Information

  • We may disclose your personal information in the following circumstances:
  • With Shopify and other service providers that support our operations (such as payment processing, shipping, analytics, and customer support)
  • With marketing and advertising partners, where permitted by law
  • When you direct or consent to such disclosure
  • In connection with a business transaction (such as a merger or sale)
  • To comply with legal obligations or protect our rights

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be shared with Shopify and other third parties located in countries outside your own.

To learn more about how Shopify uses personal information and your rights, please visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com.

Depending on your location, you may exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention of Information

We take reasonable measures to protect your personal information; however, no security system is completely secure.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access or know what personal information we hold
  • Request deletion or correction of personal information
  • Request portability of your personal information
  • Opt out of the sale or sharing of personal information for targeted advertising

You may exercise your rights by contacting us using the information below. We may need to verify your identity before processing requests.

We do not discriminate against individuals for exercising privacy rights.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: oolinn.info@gmail.com